The aim of this certification programme is to provide managerial level personnel (Managers,Supervisors, potential Supervisors, and Professional Level Staff) with skills and knowledge required to effectively carry out their responsibilities. The programme develops a personal awareness of the human resources, activities, and management issues involved in achieving results in a challenging and dynamic work environment.

The programme further focuses on developing skills through practical activities such as structured exercises, group discussions, and case studies. It concentrates on the leadership actions for developing a team but also includes the key management skills of decision making, problem solving, performance analysis, conflict management, motivation and presentation.

For more details, please view the pdf attached.